And excellent customer experiences lead to big profits for the bottom line. Imagine this: you call the corporate sales department listed on your web site. Six other states away, the private cell phone rings unanswered.
VoIP business phone services are usually sold in bundled packages.
Bundling saves businesses money since all the services under one roof – phone system, Internet access, and billing – is purchased together. Prices vary, but packages can cost as much as 20% less than purchasing each component separately. But even bundling isn’t perfect; many businesses find that adding VoIP phone systems to their existing PBX systems increases profitability.
Many businesses also choose to incorporate VoIP calling features into their existing POTS networks. In doing so, they not only improve their current ability to serve customers, but also to expand their offerings to new geographic markets. The advent of the hosted voice service providers has made it easier for companies to offer their current clients additional calling features, without requiring them to build entire networks from scratch. These hosted solutions are available from a wide range of reputable providers, at varying prices.
The convenience of a hosted VoIP phone system lies in its mobility.
Businesses can quickly and easily add this functionality to their existing networks, adding significant value to the cost of operations. Businesses can easily move from using their current PBX system to switching over to a hosted VoIP phone service provider’s mobile device. A hosted VoIP phone system can be moved from a premise to another, without disrupting production.
A business can also take advantage of advanced features that come as part of the best voice phone services. One such feature is the VoIP mobile app, which is designed to integrate with other business apps. It allows you to integrate your business’ voice over internet protocol communications, including through the use of an internet mobile device. The mobile app also enables you to control the VoIP service itself, giving you greater visibility and control of your system.
Apart from the integration of other business apps, the best voice phone system provides users with a number of tools that they can make use of. The most common among these tools is the VoIP Call Manager. This tool lets users manage all their calls, from any location. You can set various parameters like call waiting time, call forwarding, call rejection, automatic redial, call return, the conference number locks, etc. You can also specify the maximum number of missed calls that will result in a ‘canceled call’ notification.
Apart from all these, there are also a number of other tools that you can make use of when you deal with via phone systems. For example, you can use automatic bill reminder, which helps you remember your monthly bills. This way, you will be able to save money on those charges. You can also take advantage of the automatic bill update, which ensures that your monthly billing has been calculated accurately. You can also take help of three auto dialing numbers, which will automatically direct your calls to relevant parties.
There are a number of other features that you can benefit from when you go for VoIP calling systems. All these features together can help you save money, while at the same time you are able to achieve a superior quality of service.
- To do so, you need to customize your calling plan to take into account your specific needs.
- For example, if you have limited knowledge in the field of VoIP and want to switch to a hosted VoIP system, then it is necessary to plan properly.
- On the other hand, if you want to have more flexibility and control over your VoIP solutions, then you should opt for a custom VoIP solution.